The tooltip and modals have merged into a unified, more powerful Popover.

Before, a tooltip would be shown on hover and, when the user clicked on an object with multiple ticket types or places, a modal would show up prompting the user to make a selection:

Now, there is a new Popover which does both, for a unified way of presenting information to users, such as object properties, view from seat, and more. It even stays in place too when the embed size allows!

For accounts created on October 25th, 2024 and onwards, the Popover is already the default for all workspaces.

For existing accounts created before that date, you will have to enable the new Popover via workspace settings. IMPORTANT: If you haven't logged out recently, you will have to log out and log back in for the feature to show on the list.

In the near future, all accounts will be switched to the new Popovers. Please make sure you test this feature on your account, and report any issues via the chatbox found at the bottom right corner of this page, or at support@seats.io

It is now possible to always show a confirmation before the user selects or deselects an object on desktop as well.

You may enable this by setting the objectPopover renderer config named confirmSelection to "always":

Learn more at the objectPopover renderer config documentation.

We look forward to hearing your feedback before permanently switching all accounts to the new Popover. Please let us know what you like, what you don't, and what you'd hope it had!