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How to create a seating chart with multiple floors
How to create a seating chart with multiple floors

Add floors to a section-based chart and set the multifloor view.

Pablo Neirotti avatar
Written by Pablo Neirotti
Updated over 3 years ago

Some venues might have multiple stories, and in some cases some areas overlap underlaying floors. To help ticket buyers better comprehend and navigate such more complex venues, we offer the multiple floors feature.

Adding floors

Please note that multiple floors is only available on charts with sections.

In order to create multiple floors, while editing your chart in the Designer, click the + (plus) button on the floor selector at the bottom right corner of the canvas:

The sections of floors beneath the current level will be shown as grey shapes, to help visually align sections across floors.

Switching between Isometric and Stage views

When no object is selected, the Inspector on the right hand side of the Designer will show view options for the multiple floors view on the renderer. Considering the optimal view of a chart is tied to the way the chart was drawn, this renderer setting is defined from the document itself.

The two possible views are:

  • Isometric view: it works with nearly all charts. It has a slight rotation to the side to help convey the depth of the chart.

  • Stage view: it positions the camera at the bottom of the chart, ideally where a Stage should be drawn. It has some 3D perspective to convey the depth of the chart, and it should be able to display all objects without obstruction.

Camera adjustment

When viewing a multiple floor overview on the chart renderer, the user can use the mouse or touch gestures, as if they were to scroll, to adjust the height of the camera. This helps convey the depth of the chart and potentially reveal objects that are obstructed by other floors.

Floor spreading

In charts where some floors partially or completely obstruct objects on other floors, floors will be spread out automatically, to help show the contents in each floor better. When adjusting the camera like explained above, when floor spread is active, the spread will increase as the camera gets closer to the ground level.

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