Questions? We've got your back!
Here's an overview of the ways to get an answer, fast.
Available here: support.seats.io
We're always improving the knowledge base based on the support question we receive. So be sure to reach out If you're not able to find an answer, whether it's for technical help and general advice, or to provide feedback and suggestions.
docs.seats.io is your one-stop shop for all things technical. It's where your tech team can find the full list of all possible configuration parameters and API endpoints. Things like:
- the Seats API
- configuration options of the Seats renderer
- configuration options of the Seats floor plan designer
When you've got questions, you want answers fast. Which is why we don't have a support ticket system - that's soo 1999 -. We've got something way better: anytime you have a question, just click the chat button in the bottom right corner.
Don't feel like chatting?
Just drop us an email at firstname.lastname@example.org. We'll still treat you like the VIP you are.